Returns & Exchanges
At Kawa Entertainment, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned apparel must be in original, unworn condition with all tags attached to be eligible for processing.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing